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  2. Technical Issues and Repairs

Technical Issues and Repairs

 

***For SCHOOL OWNED CHROMEBOOKS, please power completely off, wait 30 seconds, and restart to see if your issue is resolved before calling. You may also want to manually update the Chromebook following these steps:

1. Sign in to student’s account. 

2. Open Google

3. Click the three verticle lines in the upper right corner under the “X”.

4. Click “Settings”

5. Click “About Chrome” near the bottom of the lefthand column.

6. Click “Chrome OS” in blue letters in the middle of the screen.

7. Click “Check for updates”

**This may take a while. Restart Computer when finished and update once more – sometimes it takes two tries to catch all of the updates.

male student sitting at a computer
 
If you are having trouble with your home internet being unreliable, please consider the following solutions:
1. Try connecting an ethernet cable to your chromebook to access the internet directly. You may need to purchase a USB TO ETHERNET ADAPTER (approx. $10 on Amazon) depending on your device. 
2. OPSB offers parking lot hotspot access at the following schools:
 

Richwood High School

Richwood Middle School

Woodlawn Middle School

Woodlawn Elementary School

Sterlington High School

West Ouachita High School

Riser Middle 

Riser Elementary 

Ouachita Jr. High

Good Hope Middle

Sterlington Middle

 

FOR CHROMEBOOK ISSUES AND REPAIR, PLEASE CONTACT OUR CHROMEBOOK INVENTORY MANAGER

 

Tina Chase

tinachase@opsb.net

or

396-1118